Accessibility Consulting Services

Creating accessible spaces shouldn’t feel overwhelming or unclear.

We help organizations move beyond outdated accessibility approaches and minimum legislative requirements toward practical, future-focused accessibility strategies grounded in lived experience, current standards, operational realities, and emerging accessibility best practices. We combine standards, lived experience, and real-world feasibility to deliver sustainable solutions that actually work.

We support accessibility modernization strategies that help communities become more inclusive, adaptable, age-friendly, and accessible for current and future generations. Whether you are just getting started or planning a capital project, we meet you where you are and help you move forward with confidence.

A simple first step with immediate impact:

If you are unsure where to begin, this is the fastest way to understand your biggest accessibility risks and opportunities.

You’ll get:

• A focused on-site walkthrough of key public areas
• Identification of top barriers affecting safety, access, and dignity
• Practical quick fixes to reduce risk and longer-term feasibility considerations
• A clear, concise summary you can act on immediately

Best for: small organizations, retail spaces, restaurants, residential spaces, or pre-AODA reporting check-ins

👉 Walk away knowing exactly what to fix first 

Nationally recognized rating for your built environment.

If you are looking for a formal, third-party recognized accessibility rating, an RHFAC Assessment provides a consistent and credible way to evaluate your site.

Using the Rick Hansen Foundation Accessibility Certification (RHFAC) methodology, we assess how well your space performs across key areas of the built environment.

What is included:

• On-site evaluation using RHFAC rating criteria
• Assessment of key areas such as:
  • Exterior approach and parking
  • Entrances and circulation routes
  • Washrooms and amenities
  • Service areas and wayfinding
• Objective scoring based on accessibility features and usability
• Submission for official RHFAC certification (Certified, Gold, or higher where applicable)

What You’ll get:

• A formal RHFAC score and certification (if pursued)
• A detailed scorecard identifying strengths and gaps
• Clear recommendations to improve your rating over time

Why it matters:

• Demonstrates leadership in accessibility
• Supports organizational and corporate responsibility goals
• Provides a measurable benchmark for improvement
• Builds trust with community members and stakeholders

Best for: public buildings, commercial spaces, municipalities, organizations seeking certification or benchmarking

👉 Understand where you stand and how to improve 

Modernizing beyond compliance, reducing risks, and mapping clear strategies toward better inclusion. This is our most requested service and the foundation for prioritizing meaningful accessibility improvements in existing spaces.

We assess your space using the Ontario Building Code (OBC), Accessibility for Ontarians with Disabilities Act (AODA), CSA B651, and other relevant accessibility and inclusive design standards. 

Our work is further strengthened by our experienced auditors, all of whom are accessibility professionals with extensive professional and lived experience that help co-design meaningful, practical action plans grounded in how people actually navigate, use, and experience your environment in real-world settings. 

You’ll get:

• A detailed on-site accessibility audit
• Photo documentation and gaps analysis 
• A prioritized barrier log (what, where, and why it matters)
• Clear recommendations roadmap with practical solutions
• Priority levels and effort ranges to support planning

Best for: housing providers, healthcare, municipalities, commercial enterprises, public organizations, not-for-profits, and multi-site organizations

👉 A clear roadmap, not just a list of problems

Get it right before it’s built:

Accessibility is most effective when it is integrated early and carried throughout the full project lifecycle. We work collaboratively with clients, architects, engineers, project managers, and community stakeholders to support co-design and accessibility integration from initial planning and design through construction, implementation, and post-project review. Our approach helps ensure accessibility compliance, operational usability, and inclusive design considerations are meaningfully addressed at every stage of a project. 

We support:

• Design reviews (drawings, layouts, specifications)
• Equipment and room layout planning
• Reach ranges, clearances, and usability
• Coordination with architects, engineers, and project managers
• Construction-phase reviews and issue tracking

Best for: healthcare projects, renovations, new builds, infrastructure upgrades, residential upgrades

👉 Reduce risk, avoid redesign, and build with confidence

Accessible outdoor and community spaces:

Outdoor environments present unique accessibility challenges and opportunities. We assess how people move through and experience these spaces.

We review:

• Trail heads and park entrances including parking, where present
• Pathways, slopes, and surfaces
• Seating, rest areas, and amenities
• Wayfinding and signage
• Playgrounds and recreation features
• Sports fields, arenas, and community centres
• Safety risks and usability barriers

You’ll get:

• Practical recommendations grounded in real use
• Prioritized improvements for safer, more inclusive spaces

👉 Design spaces that everyone can access and enjoy

Enhance any project with targeted support:

• User Experience Reviews: Engage individuals with lived experience to validate real-world usability

• AODA Compliance Reporting & IASR Support: Strengthening compliance through meaningful community engagement, lived-experience-informed consultation, and practical, implementable accessibility planning and solutions. 

• Staff Training: Build internal capacity with clear, applied accessibility guidance

• Digital Accessibility: Improve websites, documents, and communication practices

👉  Customized accessibility solutions designed to support your organization’s unique needs and goals 

✔      Grounded in current and emerging accessibility legislation, standards, universal design principles, and evolving best practices. 

✔     Informed by lived experience and real-world use

✔     Practical, prioritized, and implementation-focused

✔     Experienced across healthcare, housing, retail, and public spaces

✔     Trusted by organizations across Ontario

We don’t just identify barriers. We help organizations create more inclusive, accessible, and usable environments, equipment, services, and meaningful experiences that work in practice for diverse communities and organizations. 

Whether you need a quick review, certification, or full project support, we can help you take the next step.

👉 Book a consultation
👉 Request a quote
👉 Start with a Rapid Accessibility Review